TY  - BOOK
AU  - Kirkpatrick,James D.
AU  - Kirkpatrick,Wendy Kayser
TI  - Training on trial: how workplace learning must reinvent itself to remain relevant 
SN  - 9780814414644
AV  - HF5549.5.T7 K573
U1  - 658.3/124 22
PY  - 2010///
CY  - New York
PB  - American Management Association
KW  - Employees
KW  - Training of
KW  - Employee training personnel
KW  - Organizational learning
N1  - Includes bibliographical references and index; The case against us -- Taking the case -- The foundation of our defense -- Step 1 : pledge to work together -- Step 2 : address important jury issues -- Step 3 : refine expectations to define outcomes -- Step 4 : target critical behaviors and drivers -- Step 5 : identify necessities for success -- Step 6 : execute the initiative -- Step 7 : ROE, or return on expectations -- Examples from our stars -- Call to action
ER  -